cindy's books

Courageous Leadership™

The Courage Challenge Workbook

Courage CAN be learned! Cindy’s step-by-step workbook helps readers identify their unique courage, and learn when to use each type of courage to embrace change, thrive on it, and meet the demands of today’s business environment. Ideal for teams and organizations.

Customer Loyalty

The Rules of Woo

This highly entertaining, content-rich book has become a cult favorite among corporate leaders around the world. You’ll learn what to do (and not to do) in the race to woo profitable customers and win their loyalty for the long run.

"This is, hands down, the most real book I’ve read in a long time dealing with winning customers and customer loyalty."

Marketing Director, KeyBank

"Definitely a must-read for small businesses, large corporations and everyone in between!"

Manager, State Farm